When using the address finder (postcode lookup) on the Existing Properties section, the Street Address field may not populate automatically, causing a "Street Address is required" validation error when saving.
Overview
The address finder on the Existing Properties section searches for and returns a full address. A known issue means the Street Address (first line of the address) is sometimes left blank after selection, even though the town, county, and postcode are saved correctly. This triggers the validation message "Existing Properties: 'Street Address' is required" and prevents saving.
How to Fix It
Use the address finder to select the property address as usual.
After the address populates, check the Street Address field (the first address line).
If the Street Address field is empty, type the street address manually — for example, 6 Marjoram Road.
The town, county, and postcode should already be filled in. Click Save.
Common Issues
Error persists after using the address finder: The address finder may not map the street address (line 1) to the field automatically. Always check the Street Address field after using the lookup and enter it manually if it is blank.
Cannot save even after entering the address: Ensure all other required fields in the Existing Properties section are complete, then try saving again.
