You can view the full history of edited notes by downloading a CSV file from the Notes section within a case.
How to download note history
Open the relevant case and navigate to the Notes & Tasks section from the left-hand navigation bar.
Under View Notes, locate the Download icon (a downward arrow) in the top-right corner of the notes list, next to the "View Notes" heading.
Click the Download icon. A CSV file will be generated and downloaded to your computer.
What the download includes
The CSV file contains the complete history of all notes on the case, including:
Note ID -- a unique identifier for each note
User -- who created or edited the note
Action -- whether the note was created, edited, or deleted
Date -- the date and time of each action
Content -- the full text of the note at that point
Included In Report -- whether the note was flagged for inclusion in the Introducer Report
You can also see at a glance whether a note has been edited directly on the note card itself. Edited notes display an EDITED tag along with the name of the person who edited it and the date of the edit.