General
New question available within SmartrConnect when submitting a DIP application to Halifax - "Does the customer intend to select a fixed rate product with a term of five years minimum?".
Halifax have provided the following information about this change.
“From 13 February our affordability calculation will show an enhanced maximum loan amount available for some customers borrowing up to 75% loan to value (LTV):
- Remortgage customers applying for a like for like loan amount with no extra borrowing
- Purchase or remortgage customers selecting a fixed rate product with a term of 5+ years
The affordability result at Decision In Principle (DIP) will include any enhancement which applies. A new question - ‘Fixed rate product with a term of 5 years+’ Yes/No – is being added to the Loan screen at DIP stage so that this enhancement can be reflected even when a particular product has not yet been selected, if the term of the product preferred by the customer is known.
Not all customers falling into these two categories will see an enhanced maximum loan because if a loan to income (LTI) cap applies this will cap the maximum loan amount available as normal. No enhanced maximum loan amount will show above 75% LTV.
All DIP results obtained via SmartrConnect will include any affordability enhancement.”
Resolved an issue where the automated ‘Time to Remortgage’ email was not sending at the start of the month in certain circumstances.
Advisers can now view/complete a client's Fact Find invitation on their behalf without affecting their own two-factor authentication.
Suitability Letters
Added ‘Next’ and ‘Back’ buttons when navigating through remaining Suitability Letter tokens.
If editing a Suitability Letter template that has draft letters associated with it, you can create a copy of the template by clicking Save, then Confirm in the modal.
Resolved an issue where the token name was appearing if there were no data found in the Fact-Find for that specific token.
Document Store
Added the ‘Apply All’ feature when setting the ‘Owner’ of documents added in bulk to the Document Store.
Added ‘Sanction Check’ and ‘Anti-Money Laundering’ as an available document type when uploading documents to the ‘Compliance Documents’ folder.
Removed the ability to change file type extensions when editing a file name.