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How do I track how my client's NatWest application is progressing?
How do I track how my client's NatWest application is progressing?
Updated over a week ago

How can I monitor the progress of my client's NatWest application?

To track the progress of your client's NatWest application, follow these steps:

  1. Access the case in Smartr365.

  2. Click on SmartrConnect.

  3. Select NatWest (Beta).

  4. Go to the Results tab.

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In the Application tracking section, click on Show More to view the latest updates from NatWest regarding the client's application. This includes product information and stage progress.

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For more detailed information, you can refer to the explanatory video provided below:

Video: A walkthrough of the DIP and FMA journey for employed clients.

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