The following guide provides instructions on how to designate a client as vulnerable: 1. Open an existing case. 2. Click on the "Edit" button on the summary page. 3. Scroll down and select "Yes" for the question "Is this client vulnerable?". Related ArticlesHow do I mark a client as Vulnerable?How to add a solicitor to a caseHow to add a new protection caseI have a sole mortgage case and now want to add joint protection. How can I do this?How do I mark a client as Vulnerable?