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Smartr365/Concert Hub 2.0 Changes

Updated over 2 months ago

Relax Liability Validations

  • When you add Liabilities into SmartR/KYC, currently we ask for the Interest Rate of EVERY Liability – even though this information is not required unless the Liability is being Consolidated.

  • Following the deployment on 16th July, you will only see the below Validation messages when the Interest Rate is missing from a Liability AND that Liability has been selected for Consolidation.

    Document Uploads

  • There will be a new upload section in the submission area of M&P and Protection only cases for SmartR users, to upload a ZIP containing all the case documents.

  • The validation for all the documents through out the case will not run for SmartR users.

  • Note SR will still be generated and uploaded in the SR upload field as this is a core part of the journey.

  • Each ZIP Upload is capped at 30gb which should cater for the overwhelming majority of uploads

  • Should your zip file exceed this limit, simply split into a further zip upload.

Protection Needs on M&P case

  • When validating the Needs, on the Needs Validation page of a Mortgage and Protection engagement, the Reason Not Address will no longer need to be populated – instead this will already be populated for you, given Protection needs cannot be addressed on a Mortgage and Protection case sent from SmartR



Defaulting values

We are defaulting several items to the most commonly used values.

• Fee Splits – 3 Validations

• Commission Retained – 1 Validation

• Mortgage Considerations – 1 Validation

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