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How to Manage Solicitors in Smartr365

Guide to adding, editing, and managing solicitor contacts in your directory.

Updated over 3 weeks ago

How to Manage Solicitors in Smartr365

Overview

The Solicitors page lets you maintain a directory of solicitor contacts that can be associated with your cases. You can store solicitor personal details and their practice information.

Getting Started

Where to find it: Go to Settings > Solicitors

Who can access it: System Administrators, Admin Assistants, Managers, and Advisers

Step-by-Step Guide

Viewing Solicitors

  1. Navigate to Settings > Solicitors

  2. You will see a list showing Solicitor Name, Email, Telephone, Practice Name, Practice Address, and Practice Telephone

  3. Use the search bar to filter the list

  4. Toggle between table and card view

Adding a New Solicitor

  1. Click the Add button

  2. Enter the solicitor's personal details (name, email, telephone)

  3. Enter the practice details (name, address, telephone)

  4. Click Save

Editing a Solicitor

  1. Click on the solicitor in the list

  2. Update the details as needed

  3. Click Save

Deleting a Solicitor

  1. Click the delete (bin) icon next to the solicitor

  2. The solicitor will be removed from your directory

Tips & Best Practices

  • Keep solicitor details up to date so case documents reference the correct contact information

  • The search bar filters across all displayed fields

  • If you have a long list, the page supports infinite scrolling β€” simply scroll down to load more records

Need More Help?

If you need further assistance, contact our support team through the chat widget or email support@smartr365.com.

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