The fact find is the central section of Smartr365 where all relevant information about your clients is collected and stored. It gathers the details lenders need to assess your clients' eligibility for a mortgage or other financial products.
What does the fact find cover?
The fact find is organised into the following main sections:
About You -- Personal details, address history, and dependants.
Your Finances -- Employment details (current, previous, and other income), credit history, savings, pensions, and investments.
Your Outgoings -- Monthly expenditure and credit commitments.
Your Existing Properties -- Details of any properties your client already owns.
Your Mortgage -- Information about the new mortgage, banking details, and buildings and contents insurance.
Protection Policies -- Health information, existing cover, and protection policy details.
How is the fact find used?
Once completed, the fact find data is used to:
Submit applications to lenders through integrated services on the Top Toolbar (e.g. Sourcing, SmartrConnect).
Generate suitability reports.
Support compliance by keeping a full record of client information.
Both advisers and clients can complete the fact find. Clients fill it in via the client portal, while advisers can enter or update information directly within a case.