Guides
30 articles
- Experian Credit Report Fails With Address Country or Postcode ErrorWhat to do when an Experian credit report fails with 'Country must be either UK or IE' or 'Please enter a valid UK postcode' errors in the address history.
- How to Enter a Concessionary Purchase in a Mortgage CaseStep-by-step guide for recording a concessionary purchase (property bought below market value) in the Mortgage Information section of a Smartr365 case.
- How Experian Credit Report Consent Works End-to-EndThis article explains the full Experian credit report consent process: what the adviser sends, what the client must actively do in the HomeBuyer portal to accept, and when the credit…
- Fact Find - Other Monthly Income Section
- Fact Find - Employment History Section
- Fact Find - Current Employment Section
- Fact Find - Dependants Section
- Fact Find - Address History Section
- Fact Find - Personal Details Section
- The fact find is read only, why?
- How to Complete the Fact Find in Smartr365Guide to completing the Fact Find sections in Smartr365
- Fact Find - National Insurance Number
- Fact Find - Expenditure & Credit Commitments Section
- How can I view the history of my client's marketing preferences?
- How can my client set their marketing preferences?
- How can I set my client's marketing preferences?
- How do I export my clients marketing preference data? (System Admins)
- Where is the Financial Overview located?
- What is the fact find?
- Where is the fact find located?
- What sections are included in the fact find?
- How to download a copy of the fact find
- What is sharing the fact find?
- Can I edit fact find questions?
- Financial Overview: Income & Expenditure Totals, Mortgage & Protection Budgets
- Fact Find - Savings Section
- Fact Find - Existing Properties Section
- Fact Find - Credit History Section
- How do I import my client's marketing preferences into Smartr365? (System Admins)
- How to Complete the Fact Find in Smartr365Step-by-step guide to completing the Fact Find sections in a case