Yes, you can submit a Decision in Principle (DIP) first and then proceed to a Full Mortgage Application (FMA) at a later date, all within Smartr365. You do not need to go to the NatWest website separately.
How does this work?
Complete the fact find for your client as normal.
Submit the DIP to NatWest through the lender integration on the Top Toolbar.
Once the DIP is approved and your client is ready to proceed, return to the same case in Smartr365.
Submit the FMA to NatWest through the same integration. The client data already captured in the fact find will carry through, so there is no need to re-enter information.
Key points
Both the DIP and FMA are handled through Smartr365's lender integration -- there is no need to use NatWest's own website.
The fact find data from the DIP stage is retained, saving time when you move to the full application.
If any client details have changed between the DIP and FMA, update the relevant fact find sections before submitting the full application.