Hometrack emails are automated valuation emails sent to your clients who have completed mortgages. They provide property-related information to help clients stay informed about their property value and upcoming remortgage opportunities.
What is included in a Hometrack email
Property details -- The address and key details of the client's property.
Current valuation -- An up-to-date Hometrack valuation estimate for the property.
Remortgage date -- The date when the client's current mortgage deal is due for renewal, helping them plan ahead.
Client Portal link -- A prompt for the client to log in and update their information in their Client Portal.
Who receives these emails?
Hometrack emails are sent to all clients associated with completed mortgage cases for your firm, provided the feature is enabled. Your firm's branding and network statements are included in the email footer.
If you need to disable Hometrack emails, see our article on How to turn off Hometrack emails.