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How to create Non Standard Mortgages

This helps you understand how to create Porting, Part and Part, Port/Top Up mortgages in Smartr365. It also helps you to add more than 2 applicants to a case.

Updated yesterday

Smartr365 does not natively support certain Mortgage Types or more than 2 applicants, but there are workarounds:

2 Part Mortgages/Porting/Port and Top Up

  • Create case

  • Add “Additional Product Type”

  • Key full loan amount into the “Mortgage Information” tab

  • Key the first part of the mortgage into the “Product Information” tab

  • Key the second part of the mortgage into the “Notes” section of the case

More than 2 Applicants:

  • Add case with Applicant 1 and Applicant 2 (make this the main case with all product details)

  • Go to Mortgages > Add New Mortgage > Remove Applicant 2 > Click Save

  • Go to Case Summary page for new case that has been created

  • Add Applicant 3 to the new case that you have just created, so they can fill in the Fact Find and upload documents

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