Overview
ULS eConveyancer lets you request conveyancing quotes from multiple solicitors, instruct a solicitor, and track the conveyancing progress — all from within a case in Smartr365.
Before You Start
Company Registration: Your firm must be registered with ULS eConveyancer. A System Admin registers via Settings > eConveyancer Registration
Case Status: Conveyancing is only available when the mortgage status is at DIP stage or beyond
Buyer Type: Must be Purchase, First Time Buyer, or Remortgage
Mandatory Fields
Field | Where | Required For |
eConveyancer Username | Settings > eConveyancer Registration | All conveyancing functions |
eConveyancer Password | Settings > eConveyancer Registration | All conveyancing functions |
Case Data Required for Generating Quotes
eConveyancer pulls data from your case to generate accurate quotes. If required fields are missing, you will receive an error. Ensure the following are complete before requesting a quote:
Field | Required | Notes |
Property Address | Yes | Full address including postcode |
Property Value / Purchase Price | Yes | Current property value |
Original Purchase Price | Yes | Price the property was originally purchased for — commonly missed, causes errors |
Constituent Country | Yes | England, Wales, Scotland, or Northern Ireland |
Buyer Type | Yes | Purchase, First Time Buyer, or Remortgage |
Tenure | Yes | Freehold or Leasehold |
Client Names | Yes | All applicant names |
Requesting a Quote
Open your case and navigate to the Top Toolbar
Click Conveyancing
The system will pull case data and send it to ULS eConveyancer
Quotes from available solicitors will be returned
Review and compare quotes
Instructing a Solicitor
Select your preferred quote
Click Instruct
The solicitor instruction is sent via ULS
You can track the order status from within the case
Tracking Orders
Once a solicitor is instructed, the conveyancing status is visible in the case. Updates from ULS are reflected as the order progresses.
Troubleshooting Common Errors
eConveyancer errors often appear as index-based validation messages that don't clearly state what's wrong. Here are the most common causes:
"Validation error" or index-based error when generating a quote
This usually means a required case data field is missing. Check:
Original Purchase Price — This is the most commonly missed field. Enter it on the mortgage/property section of the fact-find
Constituent Country — Ensure the property address includes the constituent country (England, Wales, Scotland, or Northern Ireland)
Property Value — Must be populated
Tenure — Freehold or Leasehold must be selected
eConveyancer "not working" or returning a blank error
Check that your firm's eConveyancer registration is still active in Settings > eConveyancer Registration
If the issue affects all cases, contact your System Admin to verify the registration credentials
If the issue affects one case only, check the mandatory case data fields listed above
Error persists after filling in all fields
If you've checked all required fields and still receive an error, please contact support with your Case ID and a screenshot of the error message. This helps us investigate quickly.
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