To change the email address associated with your Smartr365 login, you will need to contact the support team as this cannot be done self-service.
How to request an email change
Send an email to support@smartr365.com or start a conversation using the chat widget within Smartr365.
Include the following information in your request:
Your current login email address
The new email address you would like to use
Your full name and firm name for verification
The support team will update your login credentials and confirm once the change has been made.
Important notes
After your email is changed, you will need to log in using the new email address.
If you use a shared login or your account is managed by an administrator, please check with them first before requesting a change.
Email changes may take up to one working day to process.