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Release Notes - 18/11/2025

Updated over a week ago

Our new HomeBuyer App is now live

Give Your Clients the Modern Mortgage Experience They Expect

Start inviting clients today and deliver the seamless digital journey they already want

We're excited to announce that HomeBuyer is now live and ready to transform how you work with your clients. Our new client-facing app makes every step of the mortgage journey faster, clearer, and more connected. From fact find through to completion.

You can start inviting clients right now. Simply create a case in Smartr365, and your clients will receive a secure invite to get started with HomeBuyer instantly.

What Your Clients Can Do

Join instantly

They receive a secure invite from you and can get started immediately.

Complete their fact find

Work through it at their own pace with a clear progress tracker guiding them.

Verify income

Connect their bank securely via Experian Open Banking for instant verification.

Upload ID and documents

Everything stored securely in one place, ready for you to review.

Track case progress

Follow their journey in real-time from Decision in Principle to completion.

Get Started in Seconds

Invite your client from Smartr365 with one click. They receive the link. They're in. No passwords, no registration friction. Just instant, secure access to get started immediately.

Complete Their Fact Find Faster

Your clients fill in their details once. Identity verification, bank connections, and full credit checks flow directly to Smartr365. No rekeying data, no chasing documents, no delays whatsoever.


Keep Everything in One Place

Your clients share documents, update details, and track their progress in one secure place. Everything syncs to Smartr365 automatically. Complete visibility for you, zero admin overhead to manage.


Live Updates, Less Chasing

Your clients always know exactly what's happening and when. Live status updates keep them fully informed. Fewer check-in calls, fewer status emails. They stay confident, you stay efficient throughout.

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