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Release Note - 20/11/2025

Updated over 2 weeks ago

This release was deployed on 20th November 2025 and includes the following changes.

Keyword Search for Exact Address Matching

A new keyword search has been introduced that allows brokers to locate cases using precise address elements such as postcodes or specific address lines. Searches for postcodes like "BS9 4JP" or street addresses like "29 Acacia Road" now return only cases containing that exact text in the address.

SmartFlow Republish - Update Existing Tasks

Workflow management has been improved by introducing an optional way to update existing tasks when republishing a SmartFlow. This gives administrators more control over how workflow changes are applied to cases already in progress.

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