These are the reports in Browse reports, in the order the library shows them. "Counts by" is the date a report's period applies to when you pick dates on the report page or the dashboard.
Reports marked † count the whole firm. Advisers see them greyed out and marked Firm level — needs a manager.
Written
Report | What it shows | Counts by |
Adviser league table | Advisers ranked by case volume, value and commission | Case created date |
Business report † | Written and completed business value side by side for each adviser, mortgage and protection | Month |
Buyer type breakdown | First-time buyers, home movers and remortgages as a share of your business | Case created date |
Mortgages written — case detail | One row per written mortgage, with solicitor, account number, property value, valuation and exchange dates and debt consolidation | Written date |
Product breakdown | Your mortgage product mix | Case created date |
Rate type breakdown | Fixed, variable and tracker as a share of your business | Case created date |
Top lenders | The lenders you place the most business with | Case created date |
Total written by product † | Written business for each adviser across mortgage, protection and buildings and contents | Written date |
Written value & volume | Written business value and number of cases by month | Written date |
Completed
Report | What it shows | Counts by |
Mortgages completed | Completed mortgage value and number of cases by month | Completion date |
Pipeline
Report | What it shows | Counts by |
Activity by status group | Cases in each status group | Case created date |
Adviser conversion rates | Each adviser's lead conversion and not-proceeding rates, with the counts behind them | Lead date |
Conversion rate trend | Leads, conversions and conversion rate by month | Lead date |
Fact-find completion by section † | Which fact-find sections clients complete, to spot where they drop off | Fact-find completed date |
Fact-find completion trend † | Fact-find sections completed each month | Fact-find completed date |
Lender submission funnel † | DIP, illustration and full application submissions, showing where cases sit with lenders | Submission date |
Monthly case creation trend | New cases opened each month | Case created date |
Mortgage case detail | One row per mortgage case, with adviser, status, buyer and product type and value | Case created date |
Remortgage opportunities | Clients due a remortgage, with joint applicant, email, lender, dates and value | Remortgage contact date |
Sales pipeline | Active cases at each workflow stage | Case created date |
Submission failures by status † | Where lender submissions are failing | Submission date |
Submission volume trend † | Lender submissions each month | Submission date |
Submissions by lender † | Submission volume by lender | Submission date |
Commission and fees
Report | What it shows | Counts by |
Commission statement | Commission and fees by adviser | Completion date |
Commission trend | Commission earned each month on completed cases | Completion date |
Fees & reconciliation | Fee revenue by fee type | Case created date |
Fees paid vs unpaid | The share of fees paid | Case created date |
Mortgage commission paid — case detail | One row per mortgage case with commission figures, client, adviser, lender and product | Commission paid date |
Protection
Report | What it shows | Counts by |
Home insurance overview | Home insurance cases and cover by product | Home insurance created date |
Mortgage vs Protection | Mortgage cases against how many of those clients hold protection. The protection figures count mortgage cases, not policies | Case created date |
Protection case detail | One row per protection case, with client, adviser, status, policy type and product | Protection written date |
Protection overview | Protection cases and commission by product | Protection created date |
Protection penetration by adviser | Each adviser's share of mortgage cases whose client holds written protection | Completion date |
Protection written | Protection policy value and number written by month | Protection written date |
Cross-sell and referrals
Report | What it shows | Counts by |
Cross-sell conversion † | How many referrals reach a successful outcome | Referral date |
Cross-sell failures † | Why referrals failed | Referral date |
Cross-sell penetration † | How many cases were referred to each partner | Referral date |
Cross-sell referrals | The share of mortgage cases referred to protection | Case created date |
Cross-sell volume trend † | Referrals each month, with completed outcomes | Referral date |
Smart Currency referrals † | A worklist of Smart Currency Exchange referrals, with contact details, opt-outs and case value | Referral date |
Compliance
Report | What it shows | Counts by |
KYC compliance † | Pass, fail and in-progress identity checks | Verification started date |
New business register — home insurance | One row per buildings and contents policy, with the columns an FCA return needs | Home insurance application date |
New business register — mortgages | One row per completed mortgage, with the columns an FCA return needs | Completion date |
New business register — protection | One row per protection policy written, with the columns an FCA return needs | Protection written date |
PEP / sanctions flags † | Identity checks that flagged a PEP or sanctions match | Verification started date |
RMAR summary — home finance | Mortgage transactions and revenue per RMAR category, the figures behind Sections B and H | Completion date |
RMAR summary — home insurance | Buildings and contents policies, cover and commission per RMAR category | Home insurance application date |
RMAR summary — protection | Protection policies, sum assured and commission per RMAR category | Protection written date |
Verification turnaround † | Average time from starting an identity check to its outcome | Verification started date |
Verification volume trend † | Identity checks started each month, with the pass rate | Verification started date |
Leads and introducers
Report | What it shows | Counts by |
Daily lead flow | New leads, conversion and not-proceeding by day | Lead date |
Leads by introducer | Leads received and the last lead date for each introducer | Lead date |
Mortgage lead flow | Leads, pending pipeline, conversion and not-proceeding for each adviser | Lead date |
Valuable client referrers † | The clients who refer the most valuable business, ranked by written value | Written date |
Build your own
Report | What it shows | Counts by |
Custom report | A blank table to add your own columns to | Case created date |
Can't find a report you used before? See Where did my report go? Classic reports in Reporting.
