How to Source Mortgage Products in Smartr365
Overview
The Sourcing feature lets you search for mortgage products from multiple sourcing platforms directly within a case. You can compare products and import results back into your case.
Getting Started
Where to find it: Open a mortgage case, then navigate to Case Services > Sourcing.
Who can access it: Users with sourcing permissions. Your firm must have at least one sourcing platform configured.
Available Sourcing Platforms
Twenty7Tec - Full product sourcing with comparison
L&G Ignite - Legal & General mortgage club sourcing
SourcingBrain (MortgageBrain) - Alternative product sourcing
Step-by-Step Guide
Open the mortgage case you want to source for.
Navigate to Case Services > Sourcing.
You will see the available sourcing platforms. Platforms that are not configured will show a message explaining why.
Select your preferred platform to launch the sourcing tool.
The sourcing tool will pre-populate with data from your case.
Review and run the search.
Once you find a suitable product, you can import the result back into your case.
Frequently Asked Questions
Q: Why are my Twenty7Tec results not appearing?
A: This can occasionally happen if there is a connectivity issue. Try running the search again. If the problem persists, contact support.
Need More Help?
If you need further assistance, contact our support team through the chat widget or email support@smartr365.com.
